Support

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Support

Bowtie is committed to addressing all of your data and reporting needs, even those last minute rush orders. Need help… try our world-class support resources are available 24/7 to help you make the most of your reporting needs before that all important meeting.
Please ask us

Stuck?

While self-help is great, sometimes you just want to ask someone how to do it.  So, do so.  We make it easy!  Click that green icon to your right and chat with an expert.  We are here for you.

We speak your language

Need advice?

Need help with configuration, widgets or advice on how best to present certain data… ask us.  We live in this world and are here to help.  Aside from providing a great system, we want you get the most out of the solution.  Please contact us.

Information at your fingertips

How are we doing?

Bowtie is committed to full transparency.  We provide our customers with open access to our ticketing system and full transparency using Bowtie (our own system) as well as public access to G2 for information on our value.

Premium support

Concierge serice

Say you want to prioritized access to Bowtie’s support and data analysis teams, great.  We have a concierge service staffed by those individuals that know our systems the best and are rockstars when it comes to analytics and reporting.